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Bajorek Agency Inc

3462 Monroe Ave
Pittsford, NY 14534

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What Counts as Neglect in a Home Insurance Policy (and Why it Matters)

Understanding what your home insurance company considers neglect can save you from devastating claim denials when you need coverage most. At Bajorek Agency Inc, serving Rochester, NY, we help homeowners recognize the difference between covered damage and neglect-related exclusions that could leave them financially exposed.

Common Examples of Neglect

Insurance companies define neglect as failing to maintain your property in reasonable condition or ignoring obvious problems that worsen over time. Classic examples include allowing a small roof leak to continue until it causes extensive water damage, failing to heat your home during winter freezes that burst pipes, or ignoring foundation cracks that eventually lead to structural collapse. Pest infestations, clogged gutters causing ice dams, and deteriorated plumbing systems also fall under neglect if homeowners knew about the problems but failed to address them promptly.

The Fine Line Between Wear and Neglect

Normal wear and tear isn’t covered by homeowners insurance, but sudden damage from neglected maintenance often isn’t either. For instance, if your 20-year-old water heater gradually fails, that’s wear and tear. However, if you ignore obvious rust and leaking for months until it floods your basement, insurers may deny the claim as neglect. The key distinction lies in whether you had reasonable opportunity to prevent or minimize the damage through proper maintenance.

Protecting Yourself From Neglect Claims

Document your home maintenance efforts with photos, receipts, and repair records. Address problems quickly when they arise, even if temporary fixes are necessary while arranging permanent repairs. Regular professional inspections for major systems help demonstrate responsible homeownership.

Home maintenance protects your property value and insurance coverage. Contact Bajorek Agency Inc, serving the Rochester, NY area, to review your policy and discuss how to maintain coverage while protecting your home investment.

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